- Dubai
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ISO Lead Auditor
Course Description
Our ISO Lead Auditor training is designed to equip participants with the essential knowledge and skills required to plan, conduct, report, and follow up on management system audits effectively. This course provides a comprehensive understanding of auditing principles, techniques, and best practices, enabling participants to evaluate compliance and performance within organizations.
Participants will learn:
The fundamentals of management system auditing and the auditor’s role.
How to plan and prepare audits, including defining scope and objectives.
Conducting on-site audits, interviewing techniques, and evidence gathering.
Reporting audit findings, writing nonconformity reports, and communicating results effectively.
Follow-up actions and continuous improvement processes to enhance organizational performance.
The course combines interactive classroom sessions with practical exercises and case studies, ensuring participants gain hands-on experience and confidence to perform first, second, or third-party audits.
Upon completion, participants will have the competence to lead audit teams and contribute to the continual improvement of organizational processes.
Course Objectives
Knowledge:
Understand the purpose of a Quality Management System (QMS), the significance of QMS standards, the auditing process, and third-party certification, as well as the business benefits of enhanced QMS performance.
Explain the auditor’s responsibilities in planning, conducting, reporting, and following up on a QMS audit in line with ISO 19011 (and ISO 17021-1 where applicable).
Skills:
Effectively plan, conduct, report, and follow up on QMS audits to assess compliance with ISO 9001 standards in accordance with ISO 19011 guidelines.
Course Outline
Introduction to Quality Management Systems
Quality Management Principles, Terminology, and ISO 9001 Requirements
Stage 1 Audit (including document review)
Audit Planning Techniques
Process Auditing and Auditor Skills Development
Writing Non-Conformance Reports and Audit Reporting
Audit Follow-Up Procedures
What You Study in an ISO Lead Auditor Course
ISO 9001
Quality Management System
ISO 9001 certification is pursued by forward-thinking organizations aiming to establish a sustainable and effective quality management system. The benefits of this certification extend far beyond compliance — it helps businesses achieve higher customer satisfaction, improved operational efficiency, and a stronger brand reputation.
Al Waha takes pride in being a trusted certification body with a proven track record of delivering certifications that inspire confidence and credibility. Through our ISO 9001 certification services, we ensure our clients experience measurable progress in their quality management practices, fostering continuous improvement and long-term success.
ISO 14001
Environment Management System
ISO 14001 Certification is designed for organizations committed to sustainability and environmental responsibility. This standard focuses on implementing eco-friendly business practices that promote environmental protection, effective waste management, pollution reduction, and the conservation of natural resources.
Al Waha takes pride in being a trusted certification body with a proven record of helping businesses achieve ISO certifications that inspire confidence and credibility. Through our certification services, we ensure that our clients make genuine progress toward sustainable growth and continuous improvement in environmental management.
ISO 20000
Information Technology Service Management
ISO 20000 Certification is designed for organizations aiming to strengthen and sustain their operations through effective information resource management. ISO 20000 serves as an Information Technology Service Management System (ITSMS) that enables businesses to achieve growth by maintaining a balanced and efficient technological framework. For companies committed to adopting advanced technologies and remaining resilient in an ever-evolving digital landscape, ISO 20000 is an ideal choice.
ISO 22000
Food Safety Management System
ISO 22000 Certification is essential for organizations committed to maintaining robust food safety management systems. At Al Waha, we recognize that companies involved in the food industry carry a great responsibility to uphold the highest standards of health, hygiene, and safety. ISO 22000 goes beyond a typical food management system—it also integrates the principles of Hazard Analysis and Critical Control Points (HACCP), ensuring comprehensive control and prevention of food safety risks throughout the supply chain.
ISO 27001
Information Security Management System
ISO 27001 Certification is an essential step that every modern organization should consider. At Al Waha, we understand the importance of this international standard, which offers comprehensive guidance for the effective management and protection of information resources. In today’s data-driven world, organizations handle vast amounts of information related to their stakeholders and internal operations. Therefore, Al Waha emphasizes the responsibility and accountability required to safeguard the privacy and confidentiality of these valuable assets. By pursuing ISO 27001 Certification, Al Waha ensures that your business maintains the highest standards of information security and compliance.
ISO 45001
Occupational Health & Safety Management System
ISO 18295 certification is a quality management system standard that is designed for customer contact centers. It helps organizations to improve the quality of their customer service by focusing on the needs of customers.
ISO 50001
Energy Management System
ISO 18295 certification is a quality management system standard that is designed for customer contact centers. It helps organizations to improve the quality of their customer service by focusing on the needs of customers.
ISO 18295
Service Requirement for CCC
ISO 27001 Certification is an essential step that every modern organization should consider. At Al Waha, we understand the importance of this international standard, which offers comprehensive guidance for the effective management and protection of information resources. In today’s data-driven world, organizations handle vast amounts of information related to their stakeholders and internal operations. Therefore, Al Waha emphasizes the responsibility and accountability required to safeguard the privacy and confidentiality of these valuable assets. By pursuing ISO 27001 Certification, Al Waha ensures that your business maintains the highest standards of information security and compliance.
ISO 21001
Educational Organization Management System
ISO 21001 certification is a quality management system standard that is designed for educational organizations. It helps organizations to improve the quality of their education and training services by focusing on the needs of learners.
ISO 22301
Business Continuity Management System
ISO 22301 is an international standard that specifies requirements for a business continuity management system (BCMS). It is designed to help organizations protect themselves against disruptions and to recover quickly from them.
ISO 31000
Risk Management System
ISO 31000 is an international standard that provides guidelines on risk management. It is designed to help organizations understand, assess, and manage risks to their operations, assets, and reputation.
ISO 37001
Anti-Bribery Management System
ISO 37001 is an international standard that specifies requirements for an anti-bribery management system (ABMS). It is designed to help organizations prevent, detect, and respond to bribery.
BS EN 16001
Energy Management System
Organizations striving to control their energy resource consumption will greatly benefit through BS EN 16001 certification. For an organization to truly gain from controlled energy consumption, it must first identify the areas where energy is being used inefficiently. Al Waha assists companies in achieving BS EN 16001 certification, helping them reduce operational costs and greenhouse gas (GHG) emissions by targeting and improving those business areas that contribute to excessive energy use. Through this certification, Al Waha supports sustainable energy management practices that enhance overall efficiency and environmental responsibility.
HACCP
Hazard Analysis & Critical Control Points
HACCP Certification enables organizations to identify and control potential hazard points throughout the entire food chain — from material supply, manufacturing, processing, and preservation to distribution and final consumption. With Al Waha’s HACCP Certification services, businesses can ensure compliance with international food safety standards by effectively implementing hazard analysis, critical control points, and preventive measures. Al Waha helps organizations maintain the highest level of food safety, protecting both consumers and brand reputation.
1. Introduction to ISO Standards
Overview of ISO and its purpose
Understanding management systems and their benefits
Key terms and definitions
2. Understanding the Specific ISO Standard
You’ll study the requirements and clauses of the standard in detail.
Examples:
ISO 9001 – Quality Management Systems
ISO 14001 – Environmental Management Systems
ISO 45001 – Occupational Health & Safety Management Systems
ISO 22000 – Food Safety Management Systems
ISO 27001 – Information Security Management Systems
3. Auditing Principles & Concepts
Purpose and benefits of audits
Types of audits (first-party, second-party, third-party)
Audit principles (integrity, objectivity, confidentiality, etc.)
4. Audit Planning & Preparation
Developing audit programs and schedules
Preparing audit checklists
Gathering and reviewing documents
Get in Touch
Phone Number
00971556936171 , +971 54 365 6331
alwahabusinesservices@gmail.com
Address
Al Waha Business Services office , located at 103, Crystal Business Center, Smart Set Up, near ADCB Bank, Karama, Dubai.
Business Hours
Monday — Sunday
8am to 8pm UAE time
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